Fixed Point Gas Detection Expert Factory Support

In-Factory Repair — St. Petersburg, FL, USA

The factory service experts repair and calibrate all Sensidyne products: SensAlert, SensAlert Plus, SensAlert ASI, SensAlarm Plus, SensAir, SensCast, SensFlex, Controllers, and Sensors. This group responds to a wide variety of support calls, application assistance, troubleshooting, and repairs.

» Submit Service RMA Request Form

Sensor Exchange Program

Many customers elect to have Sensidyne intelligent gas sensors factory calibrated at regular intervals. This is particularly advantageous when sensing highly toxic or volatile gases requiring difficult to obtain or store calibration standards with limited life. Customers purchase sensors for rotation — a "Hot Swap" in the field. Sensidyne stores and recalibrates the sensors, shipping them to arrive as scheduled by the user, along with documentation and calibration certificates. This "Transportable Calibration" feature has been a Sensidyne Plus Series Smart Sensor attribute for more than a decade and significantly streamlines maintenance and improves reliability of a safety program.

» Keep a Calibrated Sensor at Our Factory
 

Field Repair and Calibration on Demand

Sensidyne technicians are experts at repairing equipment in the field or at the factory. Our Field Service Team is staffed by experienced technicians who are typically available within a few days of request. Contractual Field Repairs and Calibration programs are also available through this same team.

Start-up and Commissioning Services

A new installation, upgrade to new instruments or substantial expansion requires wiring verification and functional testing of all gas sensors and related safety equipment. This plan ensures a smooth start-up of new equipment and proper on-site training of the Owner’s Personnel in routine gas sensor maintenance procedures.

Factory Service Training and Certification

Third party providers, resellers and service companies often send their personnel to Sensidyne for training and certification on our products. This may also include user companies with a sizeable investment in gas detection safety equipment and programs.

We are Available to Perform Virtual Online Training Sessions and Consulting, if Requested.

Contact us to explore further:
800-451-9444 x783
+1 727-530-3602 x783
Email Gas Detection Service